With Covid-19 putting an end to dreams of trips abroad, many holidaymakers are booking in for staycations instead.
But while there are plenty of places in Britain that are well worth a visit, these hotels are unlikely to appear at the top of anyone’s list.
These five establishments have among the lowest visitor review scores on Booking.com and TripAdvisor for their respective cities, with several earning the unwelcome accolade of ‘the worst hotel ever’.
The issues raised are varied, from chest hairs on the bed to lumpy mattresses and missing pillowcases, but almost all visitors agree they would never stay at the hotel again. Here, a selection of the most blistering recent reviews…
SWANSEA BAY HOTEL, SWANSEA
Room for improvement: The Swansea Bay Hotel was criticised for out-of-date food, lumpy mattresses and a lack of amenities in scathing Booking.com reviews
A guest photo of a twin bedroom in the Swansea