Airbnb is establishing a new “cleaning protocol” for their rental property hosts and guests, stemming from the coronavirus outbreak.


When Karen Payton searched online for a vacation rental in Hawaii, she expected to find pictures of gorgeous homes by the beach, and maybe a deal or two. Instead, she discovered a surprising vacation rental fee or two.

“I saw one rental where the daily rate was $89,” says Payton, a teacher from Irvine, California. “I was about to book it, but on the last page, I found a summary of mandatory fees. There was a cleaning charge for $200 and a business charge for another $188. These additional charges were more than my entire stay.”

She’d better get used to it. And so should you. Vacation rentals are fee-crazier than ever. They don’t reveal these extras until the last page of your booking, by which time you’re